Welcome! thank you for visiting my website and browsing the shop. If you have any questions or requests, please dont hesitate to contact me. All items are handmade and most photography is original. I do accept custom orders and requests for certain sizes, lengths or adjustments.

 

Payment. I accept payment through PayPal and all major credit cards. PayPal is safe and secure and an easy way to purchase items online. Register your debit or any major credit card with your PayPal account. If you'd rather pay with a check, please contact me.

 

Shipping. All items are shipped USPS Priority which generally takes 1-3 days.

 

Refunds, Exchanges & Repairs. If you are dissatisfied with your purchase for any reason, please contact me within 7 days. We can work out a refund or exchange. Item must be returned in it's orginal condition. If a purchase needs altering or a repair, please contact me. Most repairs are free of charge except for shipping cost. If you need to return an item, please package the item in the same way that it was received.

 

Custom Orders. Custom orders are welcome. Please be as clear as possible in your description of an idea or vision that you have for a personalized piece of jewelry. A custom order can take 3-6 weeks for delivery. Custom orders are non-refundable, but can be returned for repair if needed.

JEN SMITH

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